1. Check That They're Local and Established

A real local company has a real address, a local phone number, and a history in the community. You can drive by their location and look up their reviews. Storm-chasers who blow into town after a hailstorm and vanish a month later can't offer any of that. Stick with a roofer who'll still be here next year if you need them.

2. Make Sure They're Licensed and Insured

This is non-negotiable. A proper roofer carries liability insurance and workers' comp. If a worker gets hurt on your property and the company isn't insured, you could be on the hook. Ask for proof, and don't feel bad about it — any honest contractor will gladly show you.

3. Read the Reviews — All of Them

Look at the company's Google reviews. You want to see real, detailed reviews from real customers, not just a handful of vague five-stars. Pay attention to how the company responds to any negative reviews too. That tells you a lot about how they treat people when things go sideways.

4. Get the Quote in Writing

Never go on a handshake and a number scribbled on a notepad. A trustworthy roofer gives you a clear, written estimate that spells out the work, the materials, and the price. If a contractor won't put it in writing, walk away.

5. Be Careful About Big Upfront Deposits

Asking for a reasonable deposit is normal. Demanding most or all of the money before any work starts is a red flag. Scammers take big deposits and disappear. A solid company is comfortable getting paid as the work gets done.

6. Ask About Warranties

Good roofers stand behind their work. Ask what warranty covers the materials and what covers their workmanship. A company that offers both is telling you they expect their work to last — and they'll fix it if it doesn't.

7. Trust How They Treat You

Pay attention to how a roofer talks to you. Do they explain things clearly? Do they answer your questions without pressure? Or do they use scare tactics and rush you to sign? The way a company treats you during the quote is how they'll treat you during the job.

The Bottom Line

A good Memphis roofer is local, licensed, insured, honest about pricing, and easy to talk to. Take your time, check the boxes above, and you'll avoid almost every roofing scam out there. At Legacy Roofing, we check every one of those boxes — and our customers will tell you so. Call (901) 270-0330 or reach out here for an honest estimate from a roofer who'll treat you right.